Holiday let management · Norfolk & East Anglia

Your holiday let, fully managed. You just get the bookings.

PMB Stays takes over the day-to-day running of your short let: guest messages, changeovers and cleaners, maintenance, pricing, listings and reviews. You keep the property and the income, and we charge 15–20% of bookings.

Norwich · Norfolk Broads · North Norfolk coast · Suffolk · Lincolnshire · Cambridgeshire

2 yearsrunning short lets day to day
7holiday lets managed in Norwich
3group homes in our current portfolio
15–20%of bookings. No fee if there are no bookings.

What we take over

Everything between the booking and the five-star review

We use the same systems on every home we run. That means nothing depends on someone remembering to do it.

Guest messaging

Enquiries, booking questions, check-in instructions, problems during the stay and review requests afterwards.

Guesty unified inbox

Changeovers & cleaning

Cleaners and laundry booked against every check-out, with a photo checklist before each new arrival.

Vetted cleaner network

Maintenance

Repairs reported, trades booked and followed up. Bigger jobs come to you first with a quote.

Trusted trades contacts

Dynamic pricing

Nightly rates that move with demand, school holidays, local events and minimum-stay rules, so you don't leave money on the table.

PriceLabs

Listings & channels

One calendar across Airbnb, Booking.com, Vrbo and direct bookings. No double bookings, and listings written to convert.

Guesty channel manager

Photos & reviews

Professional photography arranged at your property, plus active review management to build your ratings.

Arranged remotely or on site

Who we work with

Owners who want the income without the admin

Farms and estates with several cottages

Let the farm be the farm. We run the cottages as one portfolio.

Owners on an agency who still do the changeovers

If you're paying commission and still cleaning on a Saturday, there's a better arrangement.

Owners who live away from their let

Our cleaners, trades and systems cover homes we can't pop round to.

New hosts and first listings

Setup, photos, pricing and listing copy, done properly from day one.

How it works

From first chat to hands-off in three steps

Step 1

Free listing review

Send us your listing or website. We look at your pricing, photos, reviews and occupancy and tell you what we'd change.

Step 2

Onboarding

We connect your calendars to Guesty, set up PriceLabs, brief the cleaners and trades, and arrange photos if they need refreshing.

Step 3

We run it, you get the reports

We handle guests, changeovers and maintenance. You see every booking and get a clear monthly summary of income and costs.

Our current homes

Homes we run today

Three whole-home group stays for 8 to 14 guests, run with our partner Project Maison and marketed through PMB Group Stays.

Private hot tub in the garden at The Derby House
Games room with pool tableLounge with grey sofas
Boulton Moor, Derby

The Derby House

Sleeps 84 bedroomsHot tub

A family home with a private hot tub and a games room with pool table, table football and darts. Handy for Pride Park and events around Donington.

Brefnie Stables barn conversion and lawn
Beamed loungeOpen-plan kitchen with island
Orston, Vale of Belvoir, Nottinghamshire

Brefnie Stables

Sleeps 105 bedrooms3 bathrooms

A contemporary barn conversion in a quiet village, with exposed beams, underfloor heating, a bright open-plan kitchen and a fenced garden. Belvoir Castle is close by.

Aerial view of Langwith Mill House and gardens
Living room with open fireWooden footbridge over the water
Cuckney, Nottinghamshire

Langwith Mill House

Sleeps 146 bedroomsHot tub

A country house with a working fireplace, two living rooms and gardens running down to the water, crossed by a wooden footbridge. Close to Sherwood Forest and Clumber Park.

18 guest check-ins and 44 confirmed bookings across these three homes in the 30 days to 27 October 2026. Before these, we spent two years running seven holiday lets in Norwich.

What guests say

Airbnb reviews · The Derby House · Oct 2026
★★★★★
“Stayed here really last minute as our job over ran and we had to book somewhere locally. Very accommodating and had the house ready for us within a couple hours. Very clean and comfortable with plenty of parking available.”
Caleb · Airbnb guest
★★★★★
“Very nice house. Would recommend to anyone.”
Airbnb guest
★★★★★
“Great place to stay with great facilities.”
Andy · Airbnb guest

Fees

15–20% of booking revenue

The exact rate depends on how much we take on, and we agree it after your free review. We only earn when your property earns.

What's included

  • Guest messaging, start to finish
  • Changeover and cleaner scheduling
  • Maintenance coordination
  • PriceLabs dynamic pricing
  • Guesty channel management
  • Listing copy and optimisation
  • Photography arranged
  • Review management
  • Monthly income summary
  • One point of contact

Questions owners ask

Good to know

Which areas do you cover?

We're based in Norwich and cover Norfolk, including the Broads and the coast, plus Suffolk, Lincolnshire and Cambridgeshire. Our systems, cleaner network and trades contacts mean we can take on homes further afield too. Ask us about yours.

Which booking sites do you list on?

Airbnb, Booking.com and Vrbo, plus your direct bookings, all synced through one Guesty calendar.

I'm with an agency already. Can you still help?

Yes. Tell us how your current set-up works and we'll show you what we'd do differently and what it would cost.

How do I get started?

Send us a few details below. We'll review your listing for free and come back with suggestions and a quote.

Free listing review

Tell us about your holiday let

Fill in the form to build your message, then copy it into an email or WhatsApp to Charlotte.

Emailcharlotte@pmbstays.co.uk
WhatsApp07538 919632